Privacy Policy
At InstantRemittance, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our insurance claims remittance platform.
Information We Collect
Personal Information
We collect several types of information to provide our services:
- Full name and contact details
- Insurance policy information
- Government-issued identification numbers
- Banking and payment information
- Medical information related to insurance claims
- Employment and income information when relevant to claims
Technical Information
- Device and browser information
- IP address and location data
- Usage data and interaction with our platform
- Cookies and similar tracking technologies
How We Use Your Information
- Processing insurance claims and remittance payments
- Verifying your identity and preventing fraud
- Communicating about your claims and payments
- Improving our services and user experience
- Complying with legal obligations and insurance regulations
- Analyzing usage patterns to enhance our platform
- Providing customer support
Information Sharing and Disclosure
We may share your information with:
- Insurance providers and claims processors
- Banking partners for payment processing
- Legal authorities when required by law
- Service providers who assist in our operations
- Fraud prevention and security services
We do not sell your personal information to third parties.
Data Security
We implement robust security measures including:
- End-to-end encryption for sensitive data
- Regular security audits and penetration testing
- Multi-factor authentication
- Employee access controls and training
- Secure data centers and backup systems
Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Export your data
- Withdraw consent for optional processing